Delivery
Shipping & Order Information
Once your order has been shipped, you will receive a notification email with your tracking details. You can use this information to monitor your order's progress and estimate its arrival.
Order Processing Time
We process and ship orders as quickly as possible. Please allow approximately 1-3 business days for order processing, depending on stock availability and restocking times.
Shipping Rates
Orders over £79 : Free shipping
Orders under £79 : Standard shipping with a flat rate of £1.99
Shipping Costs and Delivery Times
| Country/Region | Rate (Standard Shipping) | Free Shipping on Orders Over £79 |
Transit Time (Business Days)
| United Kingdom £1.99 | Free | 9-12 Days |
| United States £1.99 | Free | 9-12 Days |
| Canada £1.99 | Free | 9-12 Days |
| Australia £1.99 | Free | 9-12 Days |
| Rest of the World £1.99 | Free | 9-12 Days |
Delivery Time Calculation
Your estimated delivery time is the sum of the order processing time (1-2 business days) and the shipping time (7-9 business days). For example, if you order a hoodie, it will take approximately
9-12 business days for you to receive your order.
Note : Shipping delays may occur during holidays or promotional periods due to increased demand. If there are stock shortages, this may also impact shipping times. Please contact our customer service team if you have any questions about your order’s specific shipping time.
International Shipping
We offer worldwide shipping, except for the following non-delivering countries:
- Thailand, India, Brazil, Mexico, Dominica, Reunion, Iraq, Mozambique, French Guiana, French Polynesia, Panama, Maldives, Ecuador, Guadeloupe, Martinique, Palau, Turks and Caicos Islands, Seychelles, Mauritius, Trinidad and Tobago, Zambia, Côte d'Ivoire.
Taxes & Customs
For customers in the United Kingdom, no additional taxes will be charged at checkout. In some other countries/regions (like the EU member states), a 10% tax is included at checkout, and no additional taxes will be charged upon delivery. However, for other destinations, you may need to pay import taxes, customs duties, and other fees. These fees are determined by the destination country’s customs authorities. For more information, please contact your local customs office.
Order Tracking
After your order is shipped, we will send a confirmation email with your tracking number and a link to track your shipment. If you have any questions or need assistance, feel free to contact our customer service team at plutostoreteam@yahoo.com